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EDINBORO UNIVERSITY CAMPUS BOOKSTORE

"Your one stop shop for everything Edinboro."

TEXTBOOK RETURNS:

All textbook returns must meet the following conditions:
You must have the original receipt
You must return the item during the returns period
After the returns period ends, a book may be returned until the end of the add/drop period with a drop slip.
Shrink wrapped items must be unopened
All NEW books must be unmarked and in mint condition
Cash refunds for check purchases are subject to a 7 day waiting period
If a credit card was used to purchase, the same credit card is required to return
If you return a book you purchased new but it is not still in new condition, you will only be refunded 75% of the purchase price.
Rental textbooks can be returned for full value during the stated return period as long as it is in the same condition that it was rented.


Return Policy:

THE LAST DAY TO USE FINANCIAL AID TO PURCHASE tEXTBOOKS IS 9/8/2018.


RETURNS FOR FULL VALUE CAN ONLY BE DONE (WITH A RECEIPT) through 9/8/2018.


Contact the bookstore via email (rfisher@edinborobookstore.com) or telephone (814-732-2456) to get an RMA number before you mail books to the store.


Return postage is the customer's responsibility. The return will be processed using the same form of payment that was originally used. If original payment was made with financial aid and the applicable financial aid period has closed, a cash refund or store credit may be issued.


Digital textbooks that have been activated are not returnable.


MERCHANDISE RETURNS:

Contact the bookstore via email (rfisher@edinborobookstore.com) or telephone (814-732-2456) to get an RMA number before you mail merchandise to the store.


The credit card used for the online purchase will automatically be credited when the merchandise is returned.
You must have the original receipt
Merchandise must be clean, unmarked, unused, and in the same condition as purchased
Exchanges and returns must be made within 30 days of purchase
Cash refunds for check purchases are subject to a 7 day waiting period
If a credit card was used to purchase, the same credit card is required to return
Defective merchandise, including textbooks, is returnable or exchangeable at any time with proof of purchase.

Edinboro University Campus Bookstore | 405 Scotland Road | Student Center, Lower Level | Edinboro, PA 16444

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